Zero Tolerance Policy

It is important for all members of the public and our staff to be treated with respect. We always treat our customers courteously and expect our customers to treat our staff in the same way.

We take seriously any threatening or abusive behaviour. If a customer is threatening or abusive, they will be asked to stop. We have a Zero Tolerance policy, whereby aggressive or threatening behaviour towards our staff will not be tolerated under any circumstances.

We hope you understand and welcome this policy which is in place for the best interests of our hard-working staff as well as all the customers we serve.